Lunchtime Learning: The Customized Approach: Eliminate Stress in the Coaching Client Relationship

  • Monday, September 24, 2018
  • 12:00 PM - 1:30 PM
  • Zoom Room
  • 58


ICF WA has a No Refund Policy.
I understand that this webinar will be recorded. And, that some part, to all, of this video webinar may be used by either ICF Washington State or by the presenter for Marketing purposes. And, the ICF Washington State will be making the training available for future learners. You are agreeing to this when you sign up and attend the class.
Registration is closed

Date change to: September 24, 2018, 12 noon - 1:30 pm PST

Presented by

Sue Hawkes
CCEUs 1.5 Core Competency

Members $15, Non-members $25
Hosted by ICF Washington State

Description of Webinar

This program provides a strong foundation for understanding what it takes to make the most of a client’s capabilities and gives you a foundation for effectiveness to apply immediately. Learn what it takes to create trust so coaching results become constructive and significant. Find out how to intervene effectively while avoiding common pitfalls. Understand critical distinctions between coaching, managing, therapy, training and mentoring and how each contributes to professional development. Create a more productive and accountable relationship to get the results you and your client want and need.

Learn how to establish trust with your clients and identify when things are going poorly to then proactively create a solution; the client relationship is improved from beginning to end. Happy clients lead to increased referrals and repeat business.

What you will learn:

  • Learn to identify the common pitfalls of coaching and how to intervene effectively. 
  • Learn how to establish trust with any type of client using a customized approach. 
  • Learn to coach in integrity regardless of client circumstances

    About Sue

    Sue Hawkes’ passion is helping business leaders and their teams succeed. As a bestselling author, Certified EOS® Implementer, Certified Business Coach, WPO Chapter Chair, internationally recognized seminar leader, speaker and award-winning entrepreneur, Sue brings over twenty five years of business experience to her clients. She is CEO of YESS!® and has designed and delivered dynamic, transformational programs for tens of thousands of people globally.  She also cofounded and served as CEO of Ideal Coaching, a company that has trained and certified hundreds of business coaches worldwide. Sue loves working with individuals and leadership teams to improve performance and brings contagious energy to her clients. With expertise in leadership, communication, coaching, EOS® and team health, she helps leaders design and live successful, fulfilling lives in and out of the workplace. Sue also delivers workshops and keynote addresses globally. Visit Sue at: