Downtown Seattle Satellite - Helping Clients Navigate the Transition Zone

  • Thursday, June 13, 2019
  • 12:15 PM - 2:15 PM
  • Queen Anne Public Library, 400 West Garfield St (corner 4th Ave), Seattle, WA 98119


  • CCEUs only included if offered.
  • Free to attend Event
  • You are an active member of ICF Washington State
  • Free to attend the event
  • CCEUs only included if offered.
  • CCEUs only included if offered.

ICFWA has a No Refund Policy.
Registration is closed

June 13, 2019 - 12:15 pm - 2:15 pm - Queen Anne Public Library

Presented by

Ann Kruse, ACC

1.0 Core Competency  and .5 Resource 
CCEU cost: ICFWA Members $10, Non-members $20
Hosted by ICF Washington State

Description of Course

“Everything was going so well. Then suddenly things changed. It’s like I no longer know who I am. I want to work with a coach because I need a new [pick one] job/career/spouse/body/car/haircut.”

Does this sound familiar? How many times have you heard this from clients? Or from yourself?

This person is in the Transition Zone. When you are in the Transition Zone, you are in between two states, and it can be very confusing. As coach, you can help your client best when you understand the two states and when you understand how transition zones work.

What you will learn:

  • Stage Development Theory, the foundation for understanding the dynamics of the Transition Zone. We will practice identifying the stage your client is at. You will take home a Development Roadmap and a list of resources for further study.
  • How to recognize when a client is in the Transition Zone.
  • Three ways to help your client navigate the Transition Zone.

    The workshop will enhance your capability in these core competencies:

    • Powerful questions (6): Ask questions that reveal information needed for maximum benefit to the coaching relationship and the client.

    • Direct Communication (7): Use language that has the greatest positive impact for the client.

    • Creating awareness (8): Integrate and accurately evaluable multiple sources of information; make interpretations that help the client gain awareness and thereby achieve agreed upon result.

About Ann

Ann Kruse, JD, MSOD, CPCC, ACC has been working with clients facing complex business and professional challenges for 30 years, as a business lawyer, as an organization development consultant, and as an executive coach. She has work with many theories and methods for coaching and personal change. She has found Stage Development Theory to be the most enlightening in understanding human growth and development.